At PT hub, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us online or in person at our studio.
1. Who We Are
PT hub is a boutique fitness studio located in Melbourne, Australia, offering personal training and group fitness services. Our website is https://pthub.net, and we are committed to safeguarding the privacy of our clients and visitors.
2. What Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, phone number, email address
- Health & Fitness Information: Pre-screening details, injuries, goals (with your consent)
- Payment Details: Billing address, payment method (via secure third-party processors)
- Booking Data: Session history, preferences, attendance
- Technical Data: IP address, browser type, location data (from our website or booking platform)
We only collect information that is reasonably necessary to provide our services or required by law.
3. How We Collect Information
We collect personal information when you:
- Fill out a form on our website
- Book a session online or in person
- Communicate with us via phone, WhatsApp, email, or social media
- Attend a training session or event
- Sign up for our promotions, newsletters, or feedback surveys
4. How We Use Your Information
We use your information to: